The Presida
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Terms of Service

Last updated: 19 June 2026

These terms govern your use of this website and any engagement with The Presida ("we," "us"). By requesting a snapshot or commissioning a service, you agree to these terms. This page is provided for clarity and is not formal legal advice; a specific engagement may be accompanied by its own written scope, which takes precedence where it differs.

The services we provide

The Presida provides sender readiness review, email deliverability risk assessment, and written remediation guidance, scoped in advance. Deliverables are written and, where applicable, delivered as an annotated report. We may provide written recommendations and audit findings within the agreed scope of an engagement.

What we do not guarantee

The Presida does not guarantee inbox placement, open rates, reply rates, revenue, or provider-specific filtering outcomes. Public checks cannot prove private sender reputation or recipient-level inbox placement. Our assessments describe visible risk and recommended next steps; they are professional judgement based on available evidence, not a warranty of any business result.

Your responsibilities

  • Clients remain responsible for reviewing, approving, and implementing all DNS, email platform, and infrastructure changes. Recommendations are advisory; the decision and the implementation are yours.
  • You confirm that you are authorised to request a review of any domain you submit.
  • You agree not to submit passwords, credentials, mailbox logins, customer lists, or private campaign exports through public forms or email.
  • You agree to use our services only for legitimate sending. The Presida does not support spam, deception, abusive sending, evasion tactics, or unauthorized access, and we may decline or end any engagement that involves them.

Control of your infrastructure

The Presida does not require DNS access to begin, and does not log in to your DNS, mailbox, or other accounts. In a guided remediation engagement, you or your administrator make the approved changes while we provide written guidance and verify the visible result.

Fees

Engagement fees are as stated at the time of purchase and are scoped in advance. Additional scope (for example, additional domains) is agreed in writing before work begins.

Intellectual property

Reports and written guidance we deliver are provided for your internal use and for sharing with your own stakeholders or clients in the course of acting on them. The underlying methodology, templates, and this website remain the property of The Presida.

Limitation of liability

To the extent permitted by law, The Presida's liability arising from an engagement is limited to the fees paid for that engagement. We are not liable for indirect or consequential losses, or for outcomes that depend on decisions, implementations, or third-party systems outside our control.

Changes to these terms

We may update these terms from time to time. The "last updated" date above reflects the current version.

Contact

Questions about these terms can be sent to ryan@presidagroup.com.