Legal
Privacy Policy
Last updated: 14 July 2026
This policy explains, in plain terms, how The Presida ("we," "us") handles information you choose to share when you request a Sender Snapshot or commission an email infrastructure service. We aim to collect only what is needed for the agreed purpose and to keep the boundary clear at each stage. This page is provided for transparency and is not formal legal advice.
Information we collect
When you contact us or submit the request form, we receive the details you provide — typically your name, work email, company, sending domain, service interest, approximate domains and mailboxes, provider, sending platform, use case, and optional note. We also review publicly available information about a sending domain, such as DNS records and visible sender signals.
During a paid audit, implementation, monitoring, or agency engagement, you may also choose to provide relevant technical evidence such as redacted message headers, aggregate reports, platform settings, approved change records, or provider exports. The agreed scope should identify what is required and why.
Do not send passwords, API keys, DNS credentials, mailbox logins, customer lists, or private campaign exports through the public website form.
How we use information
- To respond to your request and review the public signals for the domain you submit.
- To prepare and deliver any engagement you commission.
- To implement and verify only the technical changes you have authorised.
- To communicate with you about your request, an active engagement, or follow-up questions.
We do not sell your information. We do not use it for advertising.
Public evidence and client-provided evidence
Public checks cannot prove private sender reputation or recipient-level inbox placement, and findings state that limitation. Reviewing a public domain does not give us access to your systems. Client-provided technical evidence is used only to deliver the agreed service, clarify uncertainty, document a baseline, or verify an approved change.
Implementation access
The free Sender Snapshot requires no account access. If a paid implementation requires access to DNS, a workspace, or a sending platform, it is arranged separately from the public form and must be authorised by the system owner. We seek least-privilege, task-specific, time-bound access and use MFA where available. Access should be removed after verification and handover. We do not seek routine access to message content or ask for mailbox passwords as a standard delivery method.
Sharing
We do not share your information with third parties except where strictly necessary to operate (for example, an email provider used to correspond with you) or where required by law. Any such providers are expected to handle information responsibly.
Retention
We keep request and engagement information for as long as needed to provide the service, support the agreed period, and maintain reasonable business records, then remove it when it is no longer required. Temporary access should end at handover. You may ask us to delete information you have sent us by emailing the address below, subject to any record we must retain for legal, accounting, or security reasons.
Your choices
You can ask what information we hold about your request, ask us to correct it, or ask us to delete it. Contact jay@presidagroup.com and we will respond within a reasonable time.
Cookies and analytics
This website is designed to be lightweight. It does not require cookies to function. If analytics are added in future, this policy will be updated to describe what is collected.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the current version.
Contact
Questions about privacy can be sent to jay@presidagroup.com.